Privacy Policy

1. Introduction

Wisers Living ("we", "us", "our") operates wisersliving.com and related services that help guests discover luxury villas, apartments, and curated experiences in Greece, and help property owners partner with us.

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, submit an inquiry, use our trip planner, or otherwise interact with us.

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Greek law.

2. Data controller

The data controller responsible for your personal data is Wisers Living, Antoniou Michelidaki 21, Chania, 731 34, Greece.

For privacy-related questions or requests, contact us at info@wisersliving.com.

3. Information we collect

We may collect the following categories of personal data:

• Contact details you provide, such as your name, email address, phone number, and message content when you use our contact forms or request information about a property or experience.
• Booking and stay-related information you share with us, including preferred dates, number of guests, and property or experience preferences.
• Property owner information submitted through our list-your-property forms, including property details and contact information.
• Technical and usage data, such as IP address, browser type, device information, pages visited, and referral source.
• Locale preference stored in a cookie (NEXT_LOCALE) to remember your language choice.

4. How we use your information

We use personal data to:

• Respond to inquiries and provide guest services, including property recommendations and experience information.
• Process and follow up on booking requests and property-owner partnership inquiries.
• Operate and improve our website, trip planner, and related digital services.
• Communicate with you about your request, stay, or partnership.
• Comply with legal obligations and protect our legitimate business interests.

5. Legal basis for processing

Depending on the context, we rely on one or more of the following legal bases:

• Performance of a contract or steps taken at your request before entering into a contract.
• Legitimate interests, such as responding to inquiries, improving our services, and operating our website securely.
• Consent, where required — for example, for optional marketing communications.
• Legal obligation, where we must retain or disclose information to comply with applicable law.

6. Sharing your information

We do not sell your personal data. We may share information with trusted service providers who help us operate our website, manage communications, or deliver hospitality services — for example, email delivery, hosting, or property management partners involved in fulfilling your request.

We may also disclose information where required by law, court order, or to protect the rights, safety, and security of Wisers Living, our guests, partners, or others.

If data is transferred outside the European Economic Area, we take appropriate safeguards as required by applicable law.

7. Cookies

Our website uses a functional cookie to remember your preferred language (NEXT_LOCALE). This cookie is stored for up to one year and is necessary to provide a consistent browsing experience.

We may also use standard server logs and similar technologies to maintain site security and understand general usage patterns. You can control cookies through your browser settings, though disabling certain cookies may affect site functionality.

8. Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including to handle inquiries, manage bookings or partnerships, resolve disputes, and meet legal or accounting requirements.

When data is no longer needed, we delete or anonymise it in a secure manner.

9. Your rights

Under GDPR, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal exceptions.
• Restrict or object to certain processing activities.
• Request data portability where applicable.
• Withdraw consent at any time, where processing is based on consent.
• Lodge a complaint with the Hellenic Data Protection Authority (HDPA).

To exercise your rights, contact us at info@wisersliving.com. We will respond within the timeframes required by law.

10. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Children

Our services are not directed at children under 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

13. Contact us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us:

Wisers Living — Antoniou Michelidaki 21, Chania, 731 34, Greece — info@wisersliving.com